Mystery shoppers: The quality of service in tourism is better than last year

In the period from June to September 2017, Heraklea doo, the first specialized agency for mystery shopping in Croatia, conducted a traditional research ...

Author  Goran Rihelj

28. October 2017.
In the period from June to September 2017, Heraklea doo, the first specialized agency for mystery shopping in Croatia, conducted a traditional survey of service quality in our tourism "Summer 2017" which aims to get the right situation on the ground, a picture of how guests see us, record the state of service quality as well as get answers on how to targetedly improve the quality of service in our tur ...
Already have an account? Join us
Premium

Author  Goran Rihelj

28. October 2017.