American hoteliers finally understood the root of the labor shortage problem in tourism

71% of hotels in the AHLA survey said they offer higher wages, 64% offer more flexibility in working hours, and 33% offer a wider range of benefits – but 81% of respondents still cannot fill advertised positions

Author  Goran Rihelj

2. March 2023.
Quality cannot be built without a foundation, and the foundations in tourism are people. People who provide service are also in direct contact with guests, from receptionists, cooks to waiters and maids. It is these people who represent the hotel brand and deliver what is promised through brand identity, sales and promotion. And precisely these foundations in the tourism sector were not built and strengthened well enough. The result is...
Already have an account? Join us
Premium

Author  Goran Rihelj

2. March 2023.