Devastating research results on service quality in tourism

How to achieve the enthusiasm of tourists with their service? This is a question for every tourist worker in tourism, whether it is the owners of apartments, k ...

Author  Goran Rihelj

25. April 2016.
How to achieve the enthusiasm of tourists with their service? This is a question for every tourist worker in tourism, whether it is the owners of apartments, cafes, souvenir shops, all the way to employees in tourist boards. Tourism is complex and consists of a thousand small cubes that make up a mosaic. Each of these small cubes, as much as they may be less important, makes the final picture of the whole mosaic - the mosaic on ...
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Author  Goran Rihelj

25. April 2016.