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"Man is the key to success in tourism" - it has been emphasized for years at professional conferences on tourism, media, conversations... but where has the man disappeared from the whole variable? And why did he disappear? Do you care about your hotel's brand? I am sure that everyone will answer yes to this question at first, but the question is much more complex and deeper than it seems. Let's start in order. Let's go back to the beginning, are you worried...
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