The first automated billing processor for hoteliers

Tourism in Croatia, especially commercial accommodation, experienced a 14 percent increase in attendance in the previous year, and tourists even spent 3 percent more overnight stays.

Almost 369.000 tourists stayed in accommodation facilities throughout Croatia and they achieved 823.100 overnight stays at the level of 11 months (data from the State Bureau of Statistics).

Foreign ones there were 16,6 million visitors or about 10 percent more, and domestic two and a half million tourists or 6,9 percent more came to these facilities.

With the incredible growth of tourist attendance and another season ahead of us that promises even more, it is important to pay attention to the potential problems that may arise with the increase in attendance of commercial accommodations.

Overbooking

It is not uncommon for the same room to be sold several times in the same period due to the many sales channels through which reservations are made, such as Booking or AirBnB.

This is why it is important to have a good system in place Channel Manager module. This module monitors all reservations related to accommodation and prevents overbooking.

In addition, it records the statistics of each channel and thus it is possible to see which platform brings the most profit.

Bad billing system

Modern tourists, especially those from Central Europe, are used to a high-tech experience. Paying attention to the previous statistics, among foreign tourists the most overnight stays were made by Austrians, Germans and French, for whom modern technologies have long been a part of everyday life.

Therefore, it is important to automate and make every online payment easier for them, and it is important to choose software that has an integrated payment module for your facility. With this convenience, you can automatically charge virtual cards with the promise of a secure transaction.

Tips

For these advantages, it is important to have a good reception system that enables, through its modules and integrations, solutions for these problems. A company that offers just such services is OTASync.

Offered OTA Sync there are several software solutions such as reception system, booking engine, Channel Manager, guest application. All programs can be used by both hotels and private accommodation owners. And currently, the software is used globally by over 2500 users.

In addition to the mentioned modules OTASync also presented the first regional Payment module which enables one-click payment, is fully PCI DSS certified and promises completely secure transactions with no hidden costs.

Through its all-in-one cloud system, OTASync offers not only the possibility to improve your direct bookings, but also Channel Manager, where you can easily monitor the percentage of bookings coming from different booking platforms.

If you have not yet prepared for the upcoming season with adequate software, OTASync may be the right option for you - whether you are the owner of a hotel, apartment, camp or some other type of accommodation.

With one piece of software, you can prevent all problems in advance and be ready to face the most visited tourist season so far.

Photo: OTA Sync