The job of a receptionist is not invisible, and the service is very tangible. A story from Opatija as a guide to the type of tourism we should strive for

Author  Goran Rihelj

6. October 2022.
Man as the key to success in tourism. How many times have we heard this sentence and the catchphrase of our tourism, but if we look at our tourism market, we obviously still have a lot to learn. This year, we have never had higher prices, and we have never had worse service or value for money. We often forget in our tourism how important is the quality of service that makes a difference and fulfills the brand promise. In the end...
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Author  Goran Rihelj

6. October 2022.