TZ Hvar organized a free city tour for seasonal workers. An example that other destinations should follow

Hvar organized a free city tour for seasonal workers. And not for the first time, they held the same training the year before. "We invite all seasonal r...

Author  Goran Rihelj

8. May 2024.

Hvar organized a free city tour for seasonal workers. And not for the first time, they held the same training the year before.

"We invite all seasonal workers to a free city tour on May 7 and 8, 2024! Learn interesting facts about the history and traditions of our (and now your) town of Hvar," read the invitation with the accent of your city, which is certainly a good example of communication. 

It was only for three or more months, the foreign workers are now in their "new home" because they work and live there. By the way, one of the novelties of the Aliens Act, which should enter into force when the new government is formed, is the extension of the duration of work permits from one year to three years, and those for seasonal workers from three to six months. 

One of the many challenges is certainly integration, as well as the context of the destination when we talk about tourism. It is precisely in this field that TZ Hvar has made a breakthrough.

Starting last year, they organize a free tour of the city of Hvar for seasonal workers with the aim of getting to know the destination, better integration into the local community, and also, which is an important detail, so that foreign workers know how to convey at least part of the destination's narrative to guests - at least basic information.

 "We all make the destination, so seasonal workers are an important link in the whole process. Last year was the first education, this year we extended the tour to two days and in two sessions, one in the morning and the other in the afternoon. We wish that everyone has the opportunity to come whether they work in the morning or in the afternoon and have a free tour of the city with a tourist guide", expires Iva Belaj Šantić, director of the Tourist Board of the town of Hvar.

Meet Hvar

In Croatia last year, 172.499 residence and work permits were issued to citizens of third countries, and of the total number of permits, the tourism sector had 46 thousand workers from third countries. This year, that number is expected to increase from 10% to more. 

I personally think that this is a great move and that it should be mandatory, if not legally, then certainly as an unwritten rule and an agreement between the destination and stakeholders in tourism. A small but extremely important detail. An example that other destinations should follow.

"It is the worker who carries the season, especially those who are in direct contact with the guests, and then it is normal for them to know that Hvar has the oldest public theater in Europe and that Hvar is the sunniest island. Not only that, but also that they know where is the ambulance and the police and some basic things in the destination. In principle, the goal is for them to know at least ten coherent sentences when someone asks them about the destination, that is the primary idea of ​​the whole project." adds Belaj Šantić.

Finally, Belaj Šantić states that this year there were more stakeholders on the city tour than last year, so he will definitely continue this practice.

By the way, according to the Ministry of Interior, the largest number of residence and work permits in 2023 was issued to citizens of Bosnia and Herzegovina (38.236), Serbia (24.028), Nepal (23.493), India (15.627), North Macedonia (13.412), Philippines (10.999).

The most permits were issued in the construction industry, 68.912 of them. The activity follows of tourism and hospitality with 45.868 permits, followed by industry with 24.034 permits, transport and communications with 11.497 permits, and trade with 5.126 permits.

Author  Goran Rihelj

8. May 2024.