How to reduce costs in hotels out of season?

In the first ten months of this year, employers were looking for more than 40 seasonal workers, almost as much as in the whole of last year. Large seasonal oscillations make business difficult, but more ...
  • In the first ten months of this year, employers were looking for more than 40 seasonal workers, almost the same as last year.
  • Large seasonal oscillations make business difficult, but even more so business planning
  • Hrvatski Telekom's Office 365 adapted to seasonal operations, as it enables the increase and decrease of Office licenses depending on business needs

With the end of the tourist season, most tourist and catering facilities on the coast are hibernating. According to some estimates, as much as 80 percent of accommodation capacity, respectively about 500 hotels, operates in Croatia only seasonally. Judging by the data on the schedule of overnight stays during the year, seasonality is even increasing, because from the beginning of June to the end of September achieved as much as 86 percent total annual overnight stays.

The growth of seasonality in tourism is also confirmed by the latest ones data from the Croatian Employment Service, according to which employers in the first ten months of this year were looking for more than 40 thousand seasonal workers, almost the same as in the whole of last year. Exactly 10 years ago, in 2006, a total of just over 25 seasonal workers got a job through the employment bureau. Although the employment of "permanent seasonal workers" was introduced a few years ago, in practice it has not taken root, so seasonal oscillations in the number of employees in tourism and catering are still extremely large.

Such oscillations make business difficult, but even more so business planning. Many costs and obligations are necessarily year-round, such as vehicle registration or tax liabilities. With the progress of digitalization, without which modern business in tourism is unthinkable, the costs of various licenses for computer programs have increased. So far, these costs have typically been tied to the whole year, but that doesn’t have to be the case.

A good example of a seasonal service adapted to seasonal business in tourism is Microsoft's Office 365 service, which, if activated through Hrvatski Telekom, you can pay in monthly fees. Office 365 allows you to increase and decrease Office licenses depending on business needs, both according to the required packages for individual employees, the number of employees, and according to the periods of hotel shutdown during the winter months. In a season when the number of employees is significantly increased, and thus the need for e-mails and Office programs, Office 365 allows you to manage the number of required licenses. At the end of the season, when Office programs and e-mails are no longer needed license revocation. In addition to the already familiar classic Office programs (Word, Excel, PowerPoint, Outlook…), Office 365 users also receive business mail, easier management and sharing of documents via SharePoint and OneDrive, web conferencing and free support for e-mail migration.

Although projects to reduce the impact of seasonality on Croatian tourism have been talked about for years, the effects are modest. Unable to reduce seasonality, tourism entrepreneurs can only reduce its negative effects. Office 365 can be the first step in that direction.

For more information on O365, call 0800 0005 or visit https://www.hrvatskitelekom.hr/poslovni/ict/cloud/office-365

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