Leadership managers in the hospitality industry: Excel as a tool, not as 'holy scripture'.    

Author: Fran Mikuličić, Business mentor

Author  HrTurizam.hr

February 1, 2025.
Ah, guest satisfaction If it weren't for those guests, their different perceptions of value and comparing the price with what they expect to get for it, there would be no need to write about the leadership of hotel managers. You know very well that, as a hygiene factor, they expect friendly, professional and always available staff. As cleanliness is a given, so is excellent food, and personalized service is an integral part...
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Author  HrTurizam.hr

February 1, 2025.