Why are they successful, successful?

If one sentence should summarize what the legends of service excellence in the field of hospitality and catering do best, it would read: "The most successful ...

14. December 2016.
If one sentence sums up what the legends of service excellence in the hotel and hospitality industry do best, it would read: "The most successful are equally committed to guests and employees and communicate to them with equal commitment." And that's exactly why most have heard of the Ritz-Carlton's famous motto: "We are gentlemen who serve gentlemen." It is not just a simple claim to satisfy the form of a strategic ...
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14. December 2016.