How to achieve the enthusiasm of tourists with their service? This is a question for every tourist worker in tourism, whether it is the owners of apartments, k ...
In the period from May 13 to June 15, 2016, Heraklea, in cooperation with mystery shopping agencies in the region, conducted the investigation for the eighth time in a row ...
In cooperation with the Heraklea doo agency, the Tourist Board of the City of Mali Lošinj again this year measured the quality of services at the destination level ...
For the second year in a row, Zagreb was declared the best European Christmas destination thanks to the Advent event in Zagreb, and this year ...
Heraklea doo, the first specialized agency for mystery shopping in Croatia, conducted a research "Iš'o medo u dućan" which ...
In the period from June to September 2017, Heraklea doo, the first specialized agency for mystery shopping in Croatia, conducted a traditional research ...
In the period from 3 to 30 June 2019, the Heraklea Agency for the eleventh time in a row in cooperation with mystery shopping agencies from the region (Bo ...
In the period from October 1 to 31, 2019, for the fifth year in a row, Heraklea conducted a service quality survey measuring the first contact with k ...
In the period from June 15. by July 15, 2020, Heraklea is for the twelfth time in a row in cooperation with mystery shopping agencies from the region (Bo ...
MSPA Europe / Africa (International Association of Professional Mystery Shopping Providers), of which Heraklea is a member, organized a research ...
Mystery Shopper Research: GUEST 2023
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